Our Guarantee & Warranty - Carver Gate Repair Henderson

The Carver Gate Repair Henderson Guarantee

We’re a gate repair company in Henderson, NV, and here’s what our guarantee actually means. Every repair gets a written guarantee that covers the workmanship for a full year, 365 days from the date of service. If that repair fails inside that window, we come back and fix it free. No charge, no argument, no fine print. That’s the promise Lonnie Burke makes on every single job, and it’s the same promise the Garrison Partners family has operated on since 2008. The price you get in writing before we start is the price you pay when we finish. It does not move. If we can’t open your gate today, you don’t pay for a repair we didn’t complete.

Call (775) 307-6571

What’s Covered

• Workmanship on every repair. If a hinge we installed, a limit switch we set, or a chain we tensioned fails within one year of service, the fix is on us.
• Parts we install. We stand behind the components we put on your gate. If a part we supplied fails inside the guarantee window, we replace it and redo the labor at no charge.
• Written price before work starts. You’ll see the number on paper before we touch a bolt. The invoice will match it. No estimating games, no add-ons at the door.
• Clean job site. We leave your driveway and gate area the way we found it, minus any broken parts we hauled away. Old springs, worn chains, dead motors: they go with us.
• On-time arrival. We show up when we say we will. Henderson traffic on the 215 can get ugly, so if we’re running late, you’ll get a call from a live person before you have to wonder where we are.
• Background-checked, uniformed technicians. The person at your gate is an employee we vetted, in a Carver Gate Repair uniform, driving a marked vehicle. You know exactly who you let onto your property.

Our Satisfaction Promise

If you’re not satisfied with how a repair turned out, we make it right. That’s the Garrison Standard, and Lonnie Burke holds every Henderson job to it. Usually it’s simple: the customer calls, we send a tech back out, and we fix whatever wasn’t right. No invoice. No debate about whether it’s “technically” covered. The 365-Day Done Right Promise is in writing on every repair, so if we replaced a swing operator and it starts grinding again six months later, the second visit is free. You get our word on paper, not just a handshake. If something can’t be repaired to your satisfaction, Lonnie will stand in your driveway and figure out what a fair resolution looks like. The phone is answered by a live person 24 hours a day, seven days a week, so you won’t leave a voicemail and hope someone calls back on Monday. Call (775) 307-6571 and a real human picks up.

Licensed & Insured Backing

The piece of paper is only as good as the company behind it, and we back our work with the credentials that matter. Carver Gate Repair Henderson is licensed and insured to do gate work in Nevada. Insurance protects your property. Licensing means we’re accountable to the state, not just to you. And because we’re part of the Garrison Partners family, every location works under the same Garrison Standard that’s governed operations since 2008. We carry the right coverage for what can go wrong on a gate job: a 500-pound steel gate, high-tension springs, and low-voltage wiring all carry risk. If a technician makes a mistake, we’re covered to make it right. We won’t ask you to trust that. We’ll show you the paperwork if you ask. Lonnie Burke has been in this trade long enough to know that a guarantee without insurance behind it isn’t worth the paper it’s printed on. Ours is backed by both. Call (775) 307-6571 for a free estimate, and you’ll get a written quote before we touch anything.

Written by Lonnie Burke, Owner at Carver Gate Repair Henderson, serving Henderson since 2008.